Refund & Reschedule Policy
Refund:
The amount deposited through Payment Gateway for your booking at Wonder World is
Non-refundable and can only be rescheduled within 30 days with an offline credit note.
By credit card
If the payment is made by credit card (VISA, MasterCard, or Maestro), it cannot be refunded. You can
only reschedule your trip within 30 days. Wonder World will not entertain any offers for rescheduling
your trip. The customer who requests the rescheduling of your trip, under the terms of the previous
sections, must request by e-mail to the address – info@wonderworld.com, and must mention the following information:
- Order number/purchase order
- Copy of proof of payment
- Name of the account holder
- New Date of trip holder
Reschedule Policy:
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A) Reschedule should be made before 72 hours from the date of check-in into the
resort or water park at Wonder World.
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B) No offer will be entertained to reschedule your trip. Rescheduling is not
allowed after the end of the 2nd calendar day prior to the date of the ticket(s) purchased.
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Any changes to the date of ticket(s) purchased will be subject to the maximum capacity of Wonder
World for the intended day, defined in accordance with the security rules imposed by law and by
health authorities.
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If you wish to change the date of use of the ticket(s) previously purchased, you must do so at least
72 hours before the date for which the ticket(s) has been originally purchased.
Contacts:
